FAQs
FAQ
Shipping Times?
We primarily use Canada Post to ship all of our items. You should receive your keycaps in less than 2 weeks from the date that they have been shipped. Sometimes although your package may be delayed for whatever reason that is out of our control.
Canada: We ship to Canada using regular untracked letter mail through Canada Post. You should receive your item in less than 2
USA: We ship using USA Air Untracked to make it as affordable while keeping delivery times relatively fast.
Processing Times?
Returns/Refunds
Do You Take Custom Orders?
Yes! We love taking custom commissions and working through the process of making your ideal keycap or keycaps. commissions come at an extra price so send us a message at kaydenskeycaps on Instagram or email us at kaydenskeycaps@gmail.com to talk more in depth.